New Customer Offers

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 Yes! All clients must create an account on the MindBody App in order to purchase class credits and register for class. To create an account, go to Book a Class and click on the link that will direct you to our MindBody App.

We offer a variety of classes whose descriptions and details can be found here. 

You have 1 week after your last class on the 3 Class Intro Pass to use the 20% discount to purchase the Circle 8 monthly membership. 

You can use the 20% discount without purchasing the 3 Class Intro Pass. 

These offers are only offered to new customers at Pilates Collective. 

Our classes are 50 minutes long.

All classes are available to book online up to 14 days in advance. We recommend pre-registering to ensure you’ve held your spot in your favorite class or time slot. 

We recommend 3 classes a week to see maximum benefit. We love seeing you but we also believe in rest and recovery!  Listen to your body! 

To avoid a cancellation fee, reserved classes can be cancelled up to 8 hours prior to the start of the class. If cancelled with less than 8-hour notice, you will lose the class credit from your package or be charged a $15 fee if you are on a Membership Plan or Intro 2-Week Pass.  

We do not accept email cancellations. Please cancel your reservation through your account on the MindBody App.

The cancellation window for private and semi-private classes is 4 hours.

Cancelling semi-annual and annual memberships before the end date will incur a $50 penalty.

 All sales of services are final. All services are non-refundable, transferrable, or exchangeable. All services must be pre-paid.

Returns of retail merchandise must be made within 7 days of purchase for a full refund.  For exchanges or account credit, returns of retail merchandise must be made within 30 days of purchase. Merchandise must be unwashed, unworn, or unused with the original hangtags attached. Proof of payment must accompany the return. 

If you need to cancel a reservation, log in to your MindBody app account, click My Classes, click the pencil icon next to the class you’d like to cancel, click Cancel Reservation. If you have trouble cancelling or have any questions, please contact us.